Shipping and Returns
Shipping & Delivery
Your sculpture is made-to-order at the time of your purchase, so please allow 2-3 weeks before shipment. Custom orders need at least four-six weeks to make sure we get it perfect (but I'll contact you right away to begin designing).
All my sculptures arrive at your door gift-ready, wrapped inside a decorative box. I can also ship directly to your gift-getting person and include a handwritten note with your message.
U.S. Domestic Shipping
I ship within the U.S. via USPS Priority Mail with insurance and tracking included. Please allow up to two weeks after shipping for your package to arrive, although most packages arrive within 2-4 days.
International shipping is via USPS First Class mail, with insurance and tracking where available. All customs and duties fees are the responsibility of the buyer. Please allow up to five weeks after shipping for your sculpture to arrive.
Need It Faster?
It is possible to expedite limited portions of the creation process, for an additional charge. Please contact me before placing your order if you need your sculpture right away.
My goal is for you to love your new small company! If you're not satisfied with your purchase, please contact within three days of receipt. And if you do love your artwork, please give my shop a 5-star rating and/or a review on Facebook.
Custom-made sculpture is not refundable, but may be exchanged for another sculpture containing the same number of figures. Please contact me within 3 days of receipt of your custom sculpture. After contacting me, please return the item in its original gift and shipping boxes, and insured for the full value of the purchase. I will process your exchange as soon as your sculpture arrives back in its original condition.